The Holiday Concierge brought the brand promise “Help Doers Get More Done” to life with a one-of-a-kind assisted shopping experience. The AI chatbot functionality was voiced by a warm and conversational Home Depot personality that became your Holiday Concierge, helping curious shoppers visualize the best holiday season ever with product visualizations and recommendations at true scale.

The result was an immersive, fully-branded experience that felt intuitive to users thanks to a backend powered by one of the most complex immersive lenses ever produced.